Welcome to CUAC
The Consumer Utilities Advocacy Centre Ltd (CUAC) is a specialist consumer organisation established in 2002 to represent Victorian energy and water consumers in policy and regulatory processes. As Australia’s only consumer organisation focused specifically on the energy and water sectors, CUAC has developed an in-depth knowledge of the interests, experiences, and needs of energy and water consumers.
What's new at CUAC?
We're excited to announce that our latest research project, Principles for a Fair Consumer Experience, is underway. This unique project sees energy and water businesses collaborating with us to develop a practical vision for the fair treatment that all consumers – including vulnerable consumers – expect and deserve.