In December 2016, the Victorian Government established the Consumer Policy Research Centre to advance the interests of Victorian consumers in consumer policy and regulatory debates. As the successor to the Consumer Utilities Advocacy Centre, CPRC will draw on more than a decade of specialist utility policy and research, and will take the same rigorous, evidence-based approach to our expanded remit for consumer issues relating to Australian Consumer Law and Victorian consumer property.

CPRC will continue to monitor grassroots consumer issues and the wider policy context to identify research priorities, and will retain a focus on the interests and needs of disadvantaged, rural and regional consumers in considering policy development and implementation. By collaborating closely with government, industry stakeholders and community organisations, we will translate our research findings into policy, programs and fair trading practices to benefit all Victorians.